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Shipping Policy

We're excited to help you receive your new furniture! All orders are paid prior to shipping, and once the transaction has been confirmed, any order cancellations will result in a 10% restocking fee.​


Local Shipping

We presently provide delivery services to the Lower Mainland and Fraser Valley, which can be booked and paid for at checkout. For shipping outside of these areas, please contact us via email or phone,  and we will supply you a quote within 1 business day.

 

We have personal relationships with reputable carriers who we know will take great care with your items. While we assist with all shipping quotes, freight damage claims between the customer and carriers.

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Premium Delivery

Ask about our in-home furniture viewing and same-day delivery options—we're here to make your shopping experience as easy as possible!

Local Deliveries

If the item is in stock we can offer next day local delivery if the purchase is made before noon the day prior. Deliveries are subject to a delivery fee unless we specify otherwise. We will provide a white glove service and can assist with the removal of old furniture. The removal fee will be discussed upon delivery and based on our discretion as the size and condition of furniture varies greatly.

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Please note that your furniture may arrive blanket/shrink-wrapped because it has been taken out of it's original packaging during inspection. This allows us to insure there's no defects with the furniture and reduces the amount of garbage upon delivery.

Out of Town Shipments

All items being sent out through third party carriers will be inspected and photographed by us to insure quality and condition prior to pick up by the carrier. 

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We encourage you to inspect the items for damages regardless of the condition of the packaging. All carriers will assume items were collected in good condition once they've released the goods to you. If you choose to not go through this process please note on any signed documents that the items were not inspected upon delivery and that it is subject to an inspection once brought to your house. Also confirm with the carriers that you're dealing with that this will be acceptable.

Payment Methods

  • Credit / Debit Cards

  • Google Pay

  • Apple Pay

  • PAYPAL

Payment Methods
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