Warranty
Tungsten Interiors provides a one-year limited guarantee to the original purchaser that covers manufacturer defects. We review warranty claims at our discretion, and transportation fees may apply. Please keep in mind that this warranty only covers manufacturing faults and excludes regular wear and tear or misuse-related damage.
Return & Exchange Policy
We want you to love your new furniture! If you're not completely satisfied, here’s how our return and exchange process works:
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Condition: Please ensure the item is in its original packaging and the same condition as when it arrived.
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Timeframe: We will accept returns and exchanges within two days of receiving your products, based on our sole discretion.
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Shipping Fees: While we strive to provide exceptional service, shipping and handling fees are non-refundable.
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Return Shipping: Customers are responsible for the cost of return shipping. We recommend using a trackable shipping method to ensure your return reaches us safely.
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Exchanges: If you’d prefer an exchange, we’re happy to assist. The same guidelines apply.
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If you have any questions or need help with your return or exchange, feel free to contact us. We're here to make the process as smooth as possible.
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